Glenda Ross

Service Designer - Organization of Organizations

(They - Them)

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Glenda Ross is an Image and Sound Designer, Graphic Designer and university professor at UBA. She has worked for over ten years at the Digital Production Department of the Public Ministry of Defense (Buenos Aires, Argentina). She also manages a cultural center.

Ailén Cabaleiro

Service Designer - Organization of Organizations

(They - Them)

Ailén Caballero has a degree in Social Communication, specialized in Communication Design Theory and is in the process of becoming a professor at DiCom UBA. She worked as coordinator in the Entrepreneurship and Social Lab department of the government of the city of Buenos Aires. Currently she is a UX Researcher at Banco Galicia.

Alejandra Molina

Service Designer - Organization of Organizations

(They - Them)

Alejandra Molina is a Graphic Designer, specialized in Communication Design Theory, by DiCom UBA. She has worked in government and banking for over seven years. Currently she is UX Analyst at Flux It. Bringing benefits to citizens in pandemic times At {ida Chile, altogether with AFC (acronym in Spanish for the Unemployment Fund Administrator in Chile), we work in improving user access to the digital platform through which they can request benefits and economic subsidies during the pandemic. AFC Chile contacted us to develop an improvement process for their website; this project involved implementing changes in terms of the information architecture and interface design, in order to generate better user experiences based on data useability and accessibility.